Support

How can we help?

Short answers for setting up and using SpokenKey on your Mac.

01

Install and update

  • What do I need?

    SpokenKey requires macOS 15.0 or later.

  • Where do I get it?

    From the Download page.

  • Installing

    Open the download, move SpokenKey to your Applications folder, then open it from there.

  • If macOS shows a warning

    Don’t bypass it. Contact support with the exact message.

  • Updating

    New versions are posted on the Download page. Download the new version and replace the copy in Applications. Your History stays.

02

Microphone and system audio

  • Choosing a source

    Long-Form asks what SpokenKey should hear before recording. Microphone is selected the first time. Choose Microphone + Mac audio to include sound playing on your Mac.

  • Permissions

    macOS may ask for audio-capture access. Recording starts only after you select Continue.

  • If access was denied

    Open System Settings › Privacy & Security. Turn on SpokenKey under Microphone, or under Screen & System Audio Recording for Mac audio. Then quit and reopen SpokenKey.

03

Fn setup

  • How it works

    Hold Fn, speak, then release to finalize.

  • If SpokenKey shows “Fn not enabled”

    SpokenKey needs Input Monitoring to hear the Fn key, and Accessibility to type into the field you’re using. Turn on SpokenKey in System Settings › Privacy & Security under both, then reopen SpokenKey.

04

Text insertion and copy-paste recovery

SpokenKey inserts finalized text into the focused editable field when insertion can be verified. It doesn’t work in every app or field.

  • If you see “Your text is ready to copy”

    SpokenKey couldn’t insert the text, but kept it. Select Copy text, switch to the app you were working in, and paste.

  • After text is inserted

    Choose Save to History to keep it, or Done to clear it. Push-to-Talk text isn’t saved unless you choose to save it.

05

Long-Form recording

  • Starting

    Choose Microphone or Microphone + Mac audio, then select Continue. SpokenKey remembers the last source you chose.

  • While recording

    The transcript stays hidden until you pause or stop.

  • Pausing

    Pause to review and edit confirmed text. You can copy the transcript, resume the same session, or stop and finalize.

  • Finishing

    The finalized transcript is saved to History on your Mac. Copying doesn’t stop or save a recording.

06

History and retention

  • What’s saved

    Long-Form transcripts, and Push-to-Talk text you choose to save.

  • How long

    Saved transcripts are kept for 30 days by default. Choose 7 days or No Expiry in Settings.

  • Raw audio

    Raw-audio history is off by default. If you turn it on, recordings stay on your Mac for 30 days.

07

Purchase and license

  • What you buy

    A one-time, perpetual license for one device.

  • Getting your license

    Your license key arrives by email right after checkout. Paste it into SpokenKey to activate it.

  • Refunds

    14-day refund, no questions asked. Refund policy

  • Moving to a new Mac

    Deactivate SpokenKey on your old Mac, then activate it on the new one with the same key. Can’t get to the old Mac? Email support@spokenkey.app with your order number.

08

Contact support

Tell us your macOS version and what you saw on screen.

Email support@spokenkey.app.

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